Privacy Policy
Last updated: May 20, 2025
At Pathway Consulting, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, including any forms, assessments, and the on-site chat widget.
1. Information We Collect
We may collect personal information through:
Contact forms
Scheduling consultations
Website assessments or surveys completed prior to becoming a client
On-page chat widget conversations
Newsletter sign-ups or resource requests
Types of information may include:
NameEmail address
Phone number
Company or organization name
Role/titleResponses to assessments or surveys
Any additional details voluntarily shared
2. How We Use Your Information
We use the information you provide to:
Understand your goals and challenges before an engagement
Tailor our services and recommendations to your needs
Respond to your inquiries and schedule clarity sessions
Share relevant tools, resources, or updates
Improve the overall experience of our site and services
We will never sell or rent your information to third parties.
3. Survey & Assessment Responses
When you complete a survey or assessment on our site:
Your responses are stored securely and used solely for internal review, preparation, and service customization
We may reference aggregated (non-identifiable) data to improve our offerings, but your personal answers will not be shared publicly or with other clients
4. Chat Widget Data
Our chat widget allows real-time communication. It may:
Collect your name, email, or phone number (if voluntarily entered)
Store conversation history to assist with future follow-ups
Use cookies to support personalized experiences
By using the chat, you consent to the collection and use of this data as described.
5. Cookies and Analytics
We use cookies and standard analytics tools to understand website usage. These may track:
Page visits and behavior
Device/browser data
General location (city-level)
No personal identity is collected unless you voluntarily provide it.
6. How We Protect Your Information
All collected information is stored securely, and access is restricted to authorized personnel. We employ industry-standard protections to guard your data, including encryption and secure platforms.
7. Your Rights
You may at any time:
Request access to your data
Ask us to correct or delete your information
Opt out of any communication
Ask questions about how your information is used
To do so, email us at [email protected].
8. Policy Updates
We may update this policy to reflect service or legal changes. When we do, the most recent version will be published here.
